This product cannot be returned or exchanged due to the circumstances of the purchaser. Furthermore, for any reason, we cannot accept returns or exchanges of used products, products that show signs of being opened, or products that are scratched, dirty, or damaged due to the customer's responsibility.
If there is a problem with the delivered product, such as damage or leakage, the product will be replaced at the cost of the delivery company. Please note that we do not accept returns or refunds before purchasing.
There are individual differences in the effects of cosmetics on the skin, scalp, and hair, and we cannot promise that they will be effective for everyone. Therefore, we do not accept returns or exchanges for reasons such as ``poor performance or quality'' or ``doesn't suit your skin or causes itching.''