תיק כתף קלאסי רב-שכבתי לנסיעות קל משקל, משטח רך, תיק קרוסבודי וינטג' לנשים

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The quality is simply non-existent, it's made of pressed paper, the depth of the bag is 20 cm, but the lining is only 15 cm, how is that possible? The strap length is 100 cm - this is very short. I filed a claim, they approved a refund.